FAQS - FREQUENTLY ASKED QUESTIONS

Our estimated shipping times are between 5 to 10 business days.

Where can I find my tracking number?

You can find your tracking information by logging into your ISTOYO account from our site's homepage. Once you find the order you'd like to track on the Order History page of your account, you can locate the tracking link below the product information on this order's page.

Track your order by clicking here! Please allow some time for tracking to update. For additional shipping & tracking inquiries please contact the courier directly.

This resin mixer produces only small sound when in using, it is acceptable.

It will generate only a few bubbles. It is recommended to completely immerse the resin paddle in the resin when in using.

The paddle is made of composite plastic material, and the resin left on the paddle can be easily peeled off after dryed.

Yes, the motor is powerful enough to easily stir the resin.

Please wipe off the residue with baby wipes, then wash the paddles in warm water with mild soap.

Yes, the paddle can be reused after cleaning.

It is recommended to mix 4 ounces to 8 ounces of liquid for better mixing effect.